07. October 2025
Stop Competing, Start Collaborating: Why We Built utilize.team
Pascal Kremp
1 month ago
The Staffing Agency Paradox
Here's a scenario that plays out every single day across the staffing industry:
Agency A has three highly skilled professionals sitting idle between client assignments. They're getting paid, but they're not billable. Meanwhile, just across town, Agency B has a major client desperately asking for qualified candidates to start a project next week. Agency B can't find the right people fast enough and may have to turn down the business.
Same day. Same city. Same skill set needed.
Yet these agencies will never connect. They're competitors, after all. So Agency A loses money on idle staff, Agency B loses revenue from an unfilled position, and both agencies miss an opportunity that would have benefited everyone.
This is the staffing agency paradox: The resources you need exist in the market, but the competitive model prevents you from accessing them.
Why We Built This
We didn't build utilize.team in a vacuum. We built it from the trenches.
In 2021, we founded big next step GmbH as a licensed staffing agency (ANÜ). We wanted to do things differently, build sustainably, and create real value for both our clients and our team. But like every staffing agency, we quickly ran into the same fundamental challenges:
Some months, we had more client demand than we could handle. Great problem to have, right? Except we had to turn down lucrative opportunities because we didn't have enough qualified staff available.
Other months, we had fantastic employees sitting idle between assignments. We still paid them (because that's the right thing to do), but we weren't generating revenue from their time. Watching talented professionals sit on the bench while we paid their salaries was frustrating.
Then in September 2025, we had a realization:
While we had idle staff, other agencies were probably desperate for those exact skills. And while we were searching for candidates to fill positions, other agencies probably had available people with the right qualifications.
The problem wasn't a lack of resources in the market. The problem was that the traditional competitive model kept agencies from helping each other.
So we asked ourselves: What if staffing agencies could share resources instead of competing for everything?
That question became utilize.team.
The Real Cost of Going It Alone
Let's talk about what the traditional competitive model is actually costing you:
Lost Revenue from Downtime
When an employee is between assignments, you're paying salary without billing hours. Industry averages suggest 5–10% idle time is normal. For a staff member earning $55,000 annually, that's $2,750–$5,500 in pure cost with zero return. Multiply that across your team, and you're looking at significant money left on the table.
Missed Opportunities from Unfilled Positions
Every position you can't fill quickly is lost revenue. Worse, it's a disappointed client who might start looking at other agencies. Research shows that time-to-fill directly impacts client satisfaction and retention. When you can't deliver, someone else will.
Strained Client Relationships
Clients don't care about your internal capacity constraints. They need results. When you consistently deliver with gaps in coverage or turn down opportunities because you're at capacity, you're training clients to look elsewhere.
Limited Growth Potential
How many times have you wanted to take on more business but couldn't because you didn't want to hire permanent staff for what might be temporary demand? This ceiling on growth isn't about market opportunity—it's about resource constraints.
Competitive Disadvantage
Larger agencies with bigger rosters have more flexibility. They can absorb idle time better and fill positions faster. As a small to mid-sized agency, you're fighting with one hand tied behind your back.
Untapped Candidate Pool
Here's a question: Of 100 candidates you interview, how many do you actually hire? 5%? Maybe 10%?
Now here's the follow-up: What about the other candidates? The ones who are good—really good—but you can't take the risk to hire them without a customer who needs them right now? You'd love to bring them on board, but without guaranteed placement, it's too much financial risk.
What if another agency needs exactly that candidate? While you're passing on a qualified professional because the timing isn't right, another agency might be desperately searching for someone with those exact qualifications. That's another opportunity for collaboration and revenue sharing you're missing.
Every candidate you can't place because of timing or capacity constraints represents lost revenue that could have been shared with a partner agency who has the immediate need.
All of these costs compound. You're losing money on idle staff while simultaneously losing revenue from unfilled positions. You're passing on qualified candidates who could generate placement fees. The harder you compete alone, the more you lose.
What If Agencies Shared Resources Instead of Competing?
Here's the fundamental insight that changed everything for us:
Staffing agencies don't need to compete for everything. They need to compete for clients and collaborate on resources.
Think about it:
- You and your competitors aren't after the same clients (different specializations, regions, relationships)
- Your busy seasons might be their slow seasons and vice versa
- The candidates they can't place right now might be perfect for your open positions
- The staff you have sitting idle might be exactly what they need for their client
Competition and collaboration aren't mutually exclusive. You can compete fiercely for client relationships while collaborating intelligently on resource utilization.
This is exactly what utilize.team enables: a secure network where staffing agencies share two types of resources:
- Available Talent – Staff members who are currently idle and ready for their next assignment
- Open Assignments – Client positions that need to be filled quickly
When your idle developer matches their urgent client need, everyone wins:
- You generate revenue from staff who would otherwise be idle
- They fill their client's position faster
- The developer stays productive and employed
- The client gets results
It's not magic. It's just smart business.
Master Vendor Management Made Simple
Here's another common scenario: You have a master vendor agreement with a major client. Great! You're their primary staffing partner. But here's the reality—you're also allowed (and sometimes required) to source candidates from other agencies when you can't fill positions with your own roster.
What are you doing today? Probably calling around. Sending emails. Checking spreadsheets. Asking colleagues if they know anyone. It's manual, time-consuming, and inefficient. You're spending hours trying to find the right agency with the right candidate, and often coming up short.
utilize.team transforms master vendor management. Instead of calling 10 agencies to find one candidate, you post the position anonymously in the network and get matched with qualified candidates from trusted partner agencies automatically. You maintain your master vendor relationship with the client, fulfill your obligations faster, and deliver better results—all while cutting the coordination time from hours to minutes.
For agencies on the other side, it means access to opportunities they'd never hear about through traditional channels. That candidate sitting on your bench? They could be perfect for a position at a master vendor you've partnered with through the network.
How utilize.team Works
We've built utilize.team to be as simple and secure as possible:
1. Share Your Resources
Post Available Talent: When you have staff between assignments, create an anonymous profile in the system. You specify their skills, experience, roles, availability, general location (anonymized), and what type of placement they're open to (direct placement, temporary employment, freelance).
Post Open Assignments: When you have client positions to fill, create an anonymous assignment listing. You specify the required skills, experience, roles, location (anonymized), timeframe, and placement type.
No sensitive data required. No client names, no employee personal details, no contracts, no confidential information. Just the matching criteria.
2. Get Intelligent Matches
Our matching engine works across six dimensions:
- Agency Network: Only connects you with agencies you've established partnerships with
- Geographic Location: Matches based on travel radius and assignment location
- Time Availability: Ensures talent is available when assignments need them
- Experience: Matches the right skill sets and industry knowledge
- Role Requirements: Aligns job functions and responsibilities
- Placement Type: Accommodates different employment arrangements
When a match is found, both agencies get notified.
3. Connect and Collaborate
Once you see a match, you connect directly with the partner agency. From there, you handle everything: discussing details, negotiating terms, working out revenue shares, and finalizing the arrangement.
utilize.team only facilitates the connection. We don't manage negotiations. We don't set terms. We don't dictate how you work together. That's entirely between you and your partner agency. We simply make the introduction.
That's it. Share resources, get matched, connect with partners, and handle the business your way.
The Benefits Are Clear
For Your Bottom Line
Maximize Staff Utilization: Transform idle time into billable hours. Your team stays productive, and you generate revenue from staff who would otherwise be on the bench.
Fill Positions Faster: Access a broader pool of qualified candidates beyond your own roster. Deliver for clients quickly and take on more business without hiring risk.
Increase Revenue Streams: Generate income from placing your idle staff at partner agencies AND from successfully filling partner agencies' assignments with your placements.
Reduce Overhead: Grow your capacity without the fixed costs of permanent hiring. Access resources when you need them, scale down when you don't.
Save Time, Make Money: Finding matches through traditional offline partnerships is time-consuming. Calling around, sending emails, waiting for responses—all while your staff sits idle or client deadlines approach. Technology eliminates this friction. What used to take days now takes minutes. Your team spends less time on coordination and more time on revenue-generating activities. Efficient processes mean your employees focus on making money instead of costing money.
For Your Team
Continuous Employment: Staff experience fewer gaps between assignments, leading to more stable income and better career development.
Diverse Experience: Employees gain exposure to different industries, clients, and projects across the partner network—making them more valuable and more engaged.
Job Security: When you can keep staff productive through partnerships, you're less pressured to make layoffs during slow periods.
For Your Clients
Faster Time-to-Fill: Positions get filled more quickly with access to a larger, diverse talent pool.
Better Quality Matches: More candidates mean better alignment between requirements and qualifications.
Reliable Service: You can deliver consistently without gaps in coverage, building stronger client relationships.
Competitive Advantage: Agencies using utilize.team can take on more business and deliver better results than those working alone.
Privacy First, Always
We know what you're thinking: "This sounds great, but I can't share my client lists and employee data with competitors."
You don't have to. In fact, you can't share that data on utilize.team—the platform is designed not to need it.
Here's What We DON'T Require:
- Client company names
- Employee names or personal contact information
- Contract details or rates
- Confidential business information
- Sensitive documents
- Trade secrets
Here's What You DO Share:
- Skills and experience levels (e.g., "Senior Java Developer with 5+ years")
- Role categories (e.g., "Software Development," "Project Management")
- General availability windows (e.g., "Available starting November 2025")
- Anonymized location (e.g., "Within 50km radius of Munich city center")
- Placement type preferences (direct, temporary, freelance)
Everything is anonymized until you decide to connect with a partner agency. You maintain full control over who sees your resources and who you choose to work with.
Enterprise-Grade Security
- All data is encrypted in transit and at rest
- Role-based access controls ensure only authorized users see information
- Regular security audits and compliance checks
- GDPR-compliant data handling
- Full audit trails of all platform activity
You can collaborate without compromising your competitive information or violating privacy requirements.
The Network Effect: Better Together
utilize.team gets exponentially more valuable as more agencies join. Here's why:
More Matches
With 10 agencies in the network, you might find matches for 30% of your resources. With 50 agencies, that number could jump to 70%. More partners means more diverse opportunities.
Geographic Coverage
A network spanning multiple cities and regions means you can place talent in locations you don't typically serve and find candidates from areas outside your usual recruiting zones.
Specialization Benefits
Partner with agencies that specialize in different industries or roles. When you need a niche skill set, someone in the network probably has it.
Faster Fills
Larger pools mean quicker matches. What used to take weeks can happen in days or even hours.
Trusted Relationships
As you successfully collaborate with partner agencies, trust deepens. Over time, you'll build preferred partnerships with agencies that consistently deliver quality.
Early Adopter Advantages
Agencies that join now help shape the network, establish strong positions, and build first-mover relationships with the best partners. The earlier you're in, the more influence and opportunity you have.
The network effect creates a competitive moat: Agencies inside the utilize.team network will systematically outperform those outside it through better utilization and faster fills.
Who Should Join
utilize.team is built specifically for:
Licensed Staffing Agencies
You must be a properly licensed staffing agency in your jurisdiction. We verify all agencies before approval to ensure network quality and trust.
Forward-Thinking Leaders
You understand that the future belongs to those who can collaborate intelligently while competing fiercely. You're ready to challenge the traditional competitive-only mindset.
Agencies Facing Utilization Challenges
If you experience idle time between assignments or struggle to fill all your client positions quickly, utilize.team was built for you.
Growth-Oriented Businesses
You want to scale your agency without proportionally scaling your fixed costs and overhead. You're interested in flexible capacity.
Quality-Focused Agencies
You care about placing the right people in the right roles, not just making quick placements. You value relationships and reputation.
Agencies That Value Privacy
You need a solution that protects your sensitive business information while enabling collaboration. You won't compromise on data security.
If that sounds like you, welcome. You're exactly who we built this for.
Join the Movement
The staffing industry is changing. The agencies that thrive in the next decade won't be the ones that hoard resources and fight for every scrap. They'll be the ones that build smart partnerships, maximize utilization, and deliver consistent results for clients.
utilize.team is where that future starts.
We're launching with a founding partner program for the first 50 agencies that join. Founding partners get:
- Preferential pricing locked in for the first 12 months
- Priority matching as the network grows
- Direct input into platform features and roadmap
- Featured partner status in our network
- Dedicated onboarding and support
But more importantly, you'll be building the future alongside us.
Ready to Transform Your Agency?
Stop watching your staff sit idle while opportunities slip through your fingers.
Stop turning down business because you can't find candidates fast enough.
Stop competing alone when you could be collaborating to win.
Join utilize.team today.
👉 Get Started Now – It takes less than 5 minutes to create your agency profile.
Let's Build This Together
We're not just launching a platform. We're starting a movement.
A movement toward smarter collaboration. Toward better resource utilization. Toward stronger agencies that can compete more effectively while supporting each other.
The question isn't whether staffing agencies will start collaborating on resources. The question is whether you'll be part of the network when it happens.
We think you should be.
See you inside,
The utilize.team Founding Team big next step GmbH
P.S. – Have questions? Concerns? Ideas? We'd love to hear from you. Email us at support@utilize.team or reach out through our contact form. We're building this for you, and your feedback matters.
About big next step GmbH
Founded in January 2021, big next step GmbH is a licensed staffing agency based in Germany. We built utilize.team from our own experience facing the challenges of staff utilization and client demand fluctuation. We believe the future of staffing lies in intelligent collaboration, and we're committed to making that future a reality.
Learn more at bignextstep.com